Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you book appointments, contact us, or use our services. This may include your name, email address, phone number, and appointment preferences.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your appointments
• Communicate with you about our services
• Send appointment reminders and confirmations
• Improve our services and customer experience
• Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

6. Third-Party Services

We may use third-party service providers to help us operate our business. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@serenitybeauty.co.uk
Phone: +44 20 7946 0958
Address: 42 Baker Street, London W1U 3BW, UK